Privacy Policy

Effective Date: 1st February 2025

1. Introduction

JCG Agri-Environmental Limited ("we," "us," or "our") is committed to safeguarding the privacy of our customers, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us or use our services.

2. Data Collection

We may collect personal data directly from you when you:

• Visit our website or use our online services
• Communicate with us via phone, email, or other channels
• Participate in surveys, promotions, or events
• Provide feedback or testimonials

The types of personal data we may collect include:

• Contact details (name, address, email, phone number)
• Demographic information (age, gender, occupation)
• Payment information (credit/debit card details, billing address)
• Technical data (IP address, browser type, operating system)

3. Use of Personal Data

We use your personal data for the following purposes:

• To provide and improve our products and services
• To process orders and manage your account
• To communicate with you and respond to your enquiries
• To send you promotional materials and updates (with your consent)
• To analyse website usage and enhance user experience
• To comply with legal obligations and protect our rights

4. Data Sharing

We may share your personal data with:

• Service providers and partners who assist us in delivering our services
• Regulatory authorities, if required by law
• Third parties in connection with business transfers (e.g., mergers, acquisitions)
• Any other parties with your consent

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymise your data.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal data
• Correct or update inaccurate or incomplete data
• Request the deletion or restriction of your data
• Object to the processing of your data for certain purposes
• Withdraw your consent at any time (if applicable)

To exercise your rights, please contact us using the details provided below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JCG Agri-Environmental Limited [2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom] [info@jcg-agri-environmental.co.uk] [+44 (0) 203 540 1770]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means.